Customer Relationship Management (CRM) & ERP Integration:

CRM solutions are meant to automate, organize and synchronize sales &amb; marketing, customer service and technical support with user friendly software applications.

CRM software essentially integrates data from sales, marketing and customer service &amb; support departments of an organization so as to improve customer satisfaction.

We have developed custom CRM solutions and also have expertise with major Open Source CRM tools.

Apart from CRM implementation, we also provide Application Programming Interface (API) development support for your existing third party business applications. We utilize XML, JSON, Web Services and other technology to develop cross-platform solutions that helps you reduce data entry in multiple places, central command over data and better reporting features.

Enterprise Resource Planning (ERP) is a business methodology that integrates various operations of an organization. ERP extends almost into every aspect of business process like management, planning, product design, production, sales, marketing, customer support, finance, HR and Maintenance.

Symbro helps clients in estimating their automation needs, and suggest the right ERP solution. Effective implementation of ERP system opens vast business improvement possibilities eliminating various barriers to growth.